1. Collect information
When you make a transaction/open an account at website shop.opcpharma.com, you need to provide minimum information including name, phone number and delivery address. You provide this information voluntarily to serve the purpose of conducting transactions with the company.
If you need to change the information provided, please contact OPC Pharmaceutical directly via phone number 0377.2410.77 or 1800.5555.18 or via email: firstname.lastname@example.org
2. Storing and securing information
Your information is stored and secured by OPC PHARMA’s system
Your information is stored from the moment you provide the information and is stored indefinitely.
OPC PHARMA has technical and security measures to prevent unauthorized access and use of your information.
Address of the unit that collects and manages personal information:
- Business registration address: 1017 Hong Bang, Ward 12, District 6, Ho Chi Minh City
- Office: 1017 Hong Bang, Ward 12, District 6, Ho Chi Minh City
- Office phone: 028 3751 7111
3. Use information
Only internal OPC PHARMA are allowed to access and use the information. Specifically, only the E-commerce department can use your information to conduct transactions with you.
OPC PHARMA has the right to use the information to:
- Delivery to the address provided.
- Product usage instructions, product advice.
- Process orders, resolve problems that arise when delivering/using goods.
Customers are responsible for protecting your account information and not providing your login information to anyone else. OPC PHARMA commits that your account will only be used to log in to the shop.opcpharma.com website without linking to any other website.
5. Share information
OPC PHARMA commits not to share any of your information with any other unit/company except for shipping partners that have been evaluated by the company and signed a contract to transport goods. In addition, according to the law, the company can provide customer information to competent state management agencies (when requested).
6. Contact, answers, questions
Whenever you need support, you can contact the company via phone number 0377241077 or 1800555518, the company is ready to answer questions as well as provide product support/transaction instructions. for you.
7. Mechanism for receiving and resolving complaints related to customer information
When discovering that their personal information is being used for the wrong purpose or scope, customers send a complaint to the email address email@example.com or call 0377.2410.77 to complain and provide evidence related to the E-commerce Department of website shop.opcpharma.com. The e-commerce department undertakes to respond immediately or at the latest within 48 working hours from the time of receipt of the complaint.
Any problems please contact:
1017 Hong Bang, Ward 12, District 6, Ho Chi Minh city.
Phone number: 0377241077
Hotline: 1800555518 (free call)
OPC PHARMACEUTICAL JOINT STOCK COMPANY